February 16, 2024
Objective of the policy
Human well-being is at the heart of our priorities. The purpose of this policy is to assure you that we attach great importance to the protection of your personal information, in accordance with Quebec laws.
Information collected and use of this information
We are committed to protecting your personal data and using it for the strict purposes of communicating with you in the context of your purchases and their processing (online sales, invoicing, shipping, returns if necessary) as well as to respect our legal obligations. We may collect, via our website, the information required to complete the transaction (name, address, phone number, e-mail address). This data will be protected in a secure web environment. It will not be shared with third parties.
Online payment
All payments and refunds are made via a redirecting banking service. We do not collect or have access to any information about your banking, credit or debit card details.
If you agree to provide us with your email address in order to receive news from MiniRobe, it will strictly be used to send you marketing communications and will not be shared with third parties. You can unsubscribe at any time.
Consent :
By using our website, you agree to this policy, as well as the return policy.
Information collected automatically on our website (browsing cookies, better known as “Cookies”)
We use navigation cookies that are essential for the proper functioning of our site. These cookies do not store information that personally identifies you.
These collect navigation information such as, for example, language preference or time zone.
We also use browser performance cookies. These provide us with information such as statistical tracking on Google or social media platforms.
Marketing cookies are not used.
Who has access to your information
The personal information you provide to us will be accessed strictly by the staff or consultant (e.g. accountant) involved in managing the transaction, billing and shipping, as well as by the platform used to carry out the transaction and/or newsletters.
Retention and destruction of your information
The personal information you provide to us will be stored on our computer system. It will be kept for the time necessary for the transaction to be processed and for our legal obligations. It will be destroyed when it is no longer necessary to keep it.
Access to your personal information
For any request concerning your personal information, such as, for example, accessing it, requesting rectification or deletion, or changing your direct marketing preferences (e.g. newsletter), you can communicate by email at [email protected] or by Mail to the person responsible for the protection of personal information: Sandra Bourdages, CP 116, Qc J5R 3Y1.
The date of the most recent update is indicated at the top of the page. By using our website or services after changes are posted, you accept the terms of the updated Privacy Policy.